FAQ

Frequently Asked Questions

Ηere you can find the answers to the most common questions we have received

Still have questions?

If you can’t find answers to your questions in our FAQ section, you can always contact us. We will get back to you shortly.

Included in the rate

The given rate includes the crew (captain & hostesses),fuels to visit Delos & Rehnia islands or South Coast of Mykonos,vat,finger food,snacks,fruit salads, bevereages, french sparkling wine,towels and snorkeling equipment.

Extra Services

Rent a Seabob or use extra fuel hours. Ask for scuba diving or other watersports that are offered in spesific beaches of island. We also offer on demand Massage onboard, chef and dinner onboard and Dj onboard for a private yacht party situation.

we also offer yachts that can carry more that 12 pax. Please note that every passenger up to 12 pax is charged.

Crew Experience

Our crews have extensive maritime experience, particularly in the Mykonos and Cyclades region. Our captains have extensive knowledge of the weather patterns that typically prevail in the Aegean and have previus experience worked on yachts and as merchant ship officers for many years.

Fuels Prices

The total cost of our package includes the cost of petrol. The distance and the current price of oil on the Greek market will be taken into consideration when determining the new final pricing if the boat tour is to depart from a location other than Mykonos. You may check the current prices of diesel at the link of the The Ministry of Development, Competitiveness, Infrastructure, Transport and Communications (http://www.fuelprices.gr/CheckPrices)

What are my payment options & Refund Policies?

After we check for availability for the specified dates, you can reserve your yacht excursion in Mykonos.
30% down payment is required to secure the reservation; the remaining 70% must be paid one month prior to departure.
PAYMENT METHODS:-
-Charge to a credit card through a payment link
-Money transfer via bank account
-Payment in cash when you are onboard (requires a 30% down payment via the two aforementioned payment methods). you may also check our Terms & Conditions Page

Is my payment information safe?

Yes, your payment information is safe on our website. GoldCruisesMykonos.com uses industry-standard security protocols to protect your personal and financial information. We use SSL encryption to secure all transactions, ensuring that your information is transmitted safely and cannot be intercepted by third parties. Additionally, we do not store any sensitive payment information on our servers, which further enhances the safety of your data. We have implemented the best security practices to keep your information safe.

SOLAS (safety at life at sea)

The life jackets, fire extinguishers, and nautical flares that are required and appropriate are all aboard our yachts, which are in excellent shape. Our Yachts also feature depth ammeter, radar, vhf, and GPS.

Covid-19 Safety Policy

At Gold Cruises Mykonos, the safety and well-being of our clients is our top priority. In light of the ongoing COVID-19 pandemic, we have implemented a number of measures to ensure that our clients can enjoy their yacht charter experience in a safe and healthy environment.

Screening and Pre-Charter Measures:

All clients will be required to complete a health questionnaire prior to their charter, and any clients who have been in contact with a confirmed COVID-19 case or who are experiencing any symptoms of the virus will not be permitted to board the yacht. Additionally, all clients will have their temperature checked upon arrival at the marina.

Cleaning and Sanitization:

We will be conducting enhanced cleaning and sanitization of the yacht prior to each charter, with a particular focus on high-touch surfaces such as door handles, railings, and other common areas.

Personal Protective Equipment:

Hand sanitizers will be provided for everyone on board.

Flexibility and Adaptability:

We understand that the situation surrounding COVID-19 is constantly evolving and that new information and guidelines may become available. We will continue to monitor the situation and adapt our safety policy as necessary to ensure the safety and health of our clients.

We ask for your understanding and cooperation in following these safety measures in order to ensure a safe and enjoyable yacht charter experience for all. Please note that all the guidelines and rules are subject to change based on the local authorities and governmental policies.

By booking a reservation with GoldCruisesMykonos.com, you agree to the terms of our COVID-19 safety policy.

Meeting Point & Hours of Yacht Tour

Usually our meeting point is in the dock of the Ornos region in the south of the island of Mykonos, as you can see in the link below on google maps:

https://goo.gl/maps/Yywd8VJXru2YW1hUA

you will be welcomed by the captain of the boat together with the Hostess and will lead you to the auxiliary boat that will take you on board the yacht.

The hours of the sea excursions, if not defined differently according to the program that suits you and the availability of our boat, are usually as follows:
Half-day sea excursion program:
10:00-14:00
11:00-15:00
14:30-19:00
15:30-20:00
Full day sea excursion program:
10:00 -18:00
11:00-19:00
12:00-20:00